I first contacted Latoria when a shipment from China arrived and was stuck in Customs. NO OTHER company in Atlanta ( I called 23 of them) was willing to tackle my import/customs issue on a Friday at 2:30. Latoria quickly calmed my fears and began collecting my information. She spent several hours of her time and even her personal time to get my shipment in order and I was able to pick up that evening. Even though it was after hours. She followed up in the next week and made sure everything was correct and to see if anything else was needed. When I need a customs broker…Latoria is the only one I will ever call again. She truly went above and beyond when others would not even think about helping me. She has earned my business for a lifetime. I can’t thank her enough for all the hard work and time she spent helping my business! Thanks! DJTOD
James Kim, Virgina
I want you to know that you have an exceptional employee, Ms. Latoria Harris, in your support division. Her calm, patient manner was a great help to me when my frustration was at an all-time high. Her knowledge of the process and her remarkable problem-solving abilities are rare indeed. She was always on top of the process and informed me right away. When my cargo was missing, the way she handles the issue was outstanding. If the quality of a firm’s employees is an indication of future success, then your company has a very bright future.
The most honest, knowledgeable people you’ll come into contact with in this field. You will have a very pleasant experience doing business with HEIZWERTHY!
Dear Latoria, Words are really not enough to thank you !!! We are impressed with your prompt service and good communication with CBP and FDA. I will report this to my supervisor and the fact is we have already established a good relationship start from this shipment. We will nominate your good company as our customs broker for following shipments!
T.W. Jackson, Georgia
You can’t go wrong with this choice. HEIZWERTHY treats each shipment as if it belongs to them from beginning to the end.
I love the valuable information that HEIZWERTHY is sharing!!
…the most helpful and professional. I will definitely go back to her. Most importantly HEIZWERTHY was able to help and make the process as easy as it possibly could. We have already referred or friends (Gleb and Timur) to her. I hope she is not going to be too busy for us next time :)))
Cheryll, South Dakota
If you have a job to get done, HEIZWERTHY won’t rest until it is done and done exceptionally well.
I needed assistance with an ISF filing and clearance customs. Heizwerthy assisted with my customs exam hold and I was updated along the way…even after hours and on weekends! I will definitely contact HEIZWERTHY again for my future international needs.
Latoria Harris helped me out last minute to get my ISF filed and all the way through the process of importing a shipment from China. I’m glad I found her and will definitely use HEIZWERTHY again!
Trust me- YOU HAVE BEEN A LIFE SAVER!! You have no idea!!!
AND YOU ARE SO GOOD!!
THANK YOU!! THANK YOU!! THANK YOU!!